Mental Health Support

Connecting you with qualified professionals for efficient mental health services and appointment bookings.

Frequently Asked Questions (FAQs)

Q: What is Trusts Motion?

A: Trusts Motion is a mental health directory that connects individuals seeking mental health support with qualified professionals. We serve as a bridge, helping clients save time and effort in finding suitable services without directly providing therapy ourselves.

Q: How does Trusts Motion assist individuals seeking mental health support?

A: We help individuals find available slots at clinics near them, enabling them to book appointments efficiently. Clients do not incur any fees for this service, as we work collaboratively with the clinics.

Q: Are Trusts Motion's services free?

A: Yes, our services are free for clients seeking mental health support.

Q: How do I book an appointment through Trusts Motion?

A: Clients can use our web platform to book appointments with mental health professionals. After booking, we assign a unique client number for confidentiality and to streamline the appointment process.

Q: What is the unique client number, and how does it work?

A: The unique client number is assigned to each client when they book an appointment. This number ensures privacy, and clients are advised not to share personal identification information until they confirm their appointment with the clinic.

Q: Is my information kept confidential?

A: Yes, we prioritize client confidentiality. Personal information is protected, and names are only shared with clinics once the appointment is confirmed.

Q: What types of mental health professionals are available through Trusts Motion?

A: We connect clients with various mental health professionals, including therapists, counselors, and specialists in different areas of mental health support.

Q: What counseling services does Trusts Motion provide?

A: We offer referral services to clinics, counseling support, and access to educational resources about mental health.

Q: Can I use Trusts Motion services if I’m not a student?

A: Yes, Trusts Motion services are available to everyone, not just students.

Q: Are there specific resources available for students?

A: Yes, we have programs like the Sandwich Project, which focuses on providing students with mental health resources and knowledge.

Q: How can I participate in advocacy programs?

A: You can participate by engaging with our community outreach initiatives and workshops that promote mental health awareness.

Q: What is the Sandwich Project?

A: The Sandwich Project is an initiative focused on supporting students by providing them with mental health resources and connecting them to therapists.

Q: How can I get involved in community outreach programs?

A: You can get involved by volunteering or participating in our events aimed at raising mental health awareness.

Q: What impact does Trusts Motion have on the community?

A: Trusts Motion works to improve access to mental health services, reduce stigma around mental health issues, and educate the community about the importance of mental well-being.

Q: How can I provide feedback about my experience with Trusts Motion?

A: You can provide feedback through our website or contact our customer support team directly.

Q: What should I do if I encounter issues while booking?

A: If you encounter any issues, please reach out to our customer support team for assistance in resolving the problem.

Q: What resources are available for immediate support?

A: If you or someone you know is in crisis, please contact emergency services or a local mental health hotline for immediate assistance.

Q: Can Trusts Motion accommodate individuals with disabilities?

A: Yes, we strive to provide accessible services to all individuals, including those with disabilities.

Q: What role does community feedback play in shaping Trusts Motion’s services?

A: Community feedback is crucial in understanding the needs of our clients and improving the services we offer.

Q: What are the future goals of Trusts Motion?

A: Our future goals include expanding our network of mental health professionals, increasing awareness of mental health issues, and providing more educational resources to the community.

Q: How can I help promote Trusts Motion’s mission?

A: You can help by sharing our resources with your community, participating in our programs, and advocating for mental health awareness.

Q: What impact has Trusts Motion had on individuals and families?

A: We have helped many individuals access mental health services more easily, reducing barriers and improving overall well-being.

Q: How does Trusts Motion ensure privacy for its clients?

A: We take privacy seriously by using secure systems to manage client information and ensuring that only necessary information is shared with service providers.

Q: Can I change therapists if I don’t feel comfortable?

A: Yes, you can request a change in your assigned therapist if you do not feel comfortable.

Q: What is SAMH (Student Advocate for Mental Health)?

A: SAMH is a program under Trusts Motion that focuses on providing mental health resources and support specifically for students.

Q: How does SAMH benefit students?

A: SAMH provides students with access to mental health services, educational resources, and advocacy support to improve their well-being.

Q: What are some self-care tips for managing mental health?

A: Self-care tips include regular exercise, maintaining a balanced diet, practicing mindfulness, and seeking social support.

Q: How can I help a friend who is struggling with mental health?

A: Be supportive, listen without judgment, encourage them to seek professional help, and offer to help them find resources.

Q: What should I do if I or someone I know is in crisis?

A: If you are in crisis, seek immediate help from emergency services or contact a mental health crisis hotline.

Privacy & Security Assurance

At Trusts Motion, we prioritize your privacy and the security of your information. Our platform is hosted on Hostinger, a globally recognized and ISO/IEC 27001:2017 certified provider, ensuring industry-leading security standards and data protection compliance.

Your Data is Safe With Us

• We use advanced encryption and security protocols to protect your information.

• Our hosting provider, Hostinger, complies with GDPR and other international data protection standards.

• We do not collect sensitive personal data such as ID numbers or full names.

Commitment to Compliance

Trusts Motion follows Botswana’s Data Protection Act, ensuring that all data handling practices meet legal requirements while keeping your information confidential and secure.

Your Trust Matters

By registering on our platform, you can feel confident knowing that your data is handled with the highest security measures. If you have any concerns, feel free to contact us for more details.